Repairs and Maintenance
Due to the proximity of our locations to our customers, we ensure availability of on-site technicians on short notice. Immediate first response is accessible through our customer service department. Our call center will assist the user by walking him through the several steps on the phone. In any other cases our service technicians will be available for dispatch within a few hours to repair and maintain the machines on site.
For scheduled maintenance programs BAT offers various levels of service contracts.
To improve the process flow and ergonomics BATG offers tool carts to organize size parts, customized autoclavable part racks, set-up stations for preparing components, handled tools, etc.