Focus on Customer Service

Constantly seeking to improve our services, we have consolidated our corporate structure within the last two years, trained our customer service teams, lowered service call rates, and hired additional staff including service technicians.

Positive feedback from our customers on prompt, courteous and high quality responses shows us we are on the right track.
Our services include complete support for BATG machines, as well as modification, upgrading, retrofitting, set-up, repair and maintenance of our clienteles existing machinery.

Spurred by a special inquiry from a primary customer, we recently developed a service tool cart, able to hold any size parts for our Type 543 machine.
For more information on our services please check www.bausch-group.com.

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