Due to its international presence and compliance with the relevant international standards, the Group has already successfully implemented high level customer service and customized project management. Our expert teams consisting of experienced project managers and engineers talk to the customers to understand exactly what they need their machines to achieve and then use this information to tailor the machines accordingly
We also have the ability to test the product on a small scale to prove that our technology fits the clients needs. During this whole process we place great emphasis on the constant dialogue with the customer to find the perfect solution for their pharmaceutical packaging requirements based on the individual circumstances. After successful commissioning and start up we keep in close contact to monitor machine efficiency.
In addition to in-house research and development BATG works with several partners in the industry on a project basis to achieve the best possible solutions for each client. BATG assumes complete project responsibility, allowing customers single source contact in order to provide turnkey solutions.